PRE-RESERVATION INQUIRIES: We are open to receive your phone inquiries 7 days a week, 9am until 9pm EST at 1-800-930-2561 Ext 1. International callers only can dial 207-236-7710.  When you call or e-mail us, you will always reach an agent that has physically been to the property you are interested in and is familiar with it. 

BOOKED GUESTS: We are open to receive phone and e-mail inquiries from Guests with a signed rental agreement Monday through Friday - 9am until 5pm EST for non-payment related questions at 1-800-930-2561 Ext 2. If your questions are payment related, please call our Billing Department at 1-800-930-2561 and choose Ext. 3.

PROPERTY OWNERS: We are open to receive phone and e-mail inquiries from existing or potential owners Monday through Friday 9am until 5pm EST at 1-800-930-2561 Ext 4.  You may also e-mail us at owners@onthewaterinmaine.com.    

When renting vacation homes, it's always best to rent through a professional agency that is a member of the Better Business Bureau, and that is well known and liked in it's business operating area.  On the Water in Maine ® Inc. is a well established member of three large Chamber of Commerce's (Penobscot Bay, Belfast, and Boothbay) as well as it is an A-Plus ranked member of the BBB.

Note:  Our physical office address (not mailing address) is 195 Commercial St, Rockport, Maine 04856.  Guests and Owners may use this address to ship packages to.