PRE-RESERVATION INQUIRIES: We are open to receive your phone inquiries Monday through Friday, 9 AM to 5 PM EST at 1-800-930-2561 Ext 1. International callers only can dial 207-236-7710. When you call or E-MAIL us, you will reach an agent that has physically been to the property you are interested in and is familiar with it.
BOOKED GUESTS: We are open to receive phone and e-mail inquiries from Guests with a signed rental agreement Monday through Friday 9 AM to 5 PM EST* at 1-800-930-2561 Ext 3 or [email protected]. If your questions are payment related, please e-mail our Billing Department at [email protected].
PARTNERS (PROPERTY OWNERS): We are open to receive phone and e-mail inquiries from existing or potential partners Monday through Friday 9 AM to 5 PM EST* at 1-800-930-2561 Ext 4. You may also e-mail us at [email protected].
If you need to reach us for an urgent issue - we are available 24/7 - 1-800-930-2561 Ext 6, Option 1 for Urgent Issues
When renting vacation homes, it's always best to rent through a professional agency that is a member of the Better Business Bureau, and that is well known and liked in its business operating area. On the Water in Maine ® Inc. is a well-established member of three large Chamber of Commerce's (Penobscot Bay, Belfast, and Boothbay) as well as it is an A-Plus ranked member of the BBB.
Note: Our physical office address (not mailing address) is 195 Commercial St, Rockport, Maine 04856. Guests and Owners may use this address to ship packages to.