Guest Reviews

Well done. Responsive and accessible End of a dirt road. Tranquil. Great landscaping

Pleasure

All good, perfectly smooth. Nice selection listings. Very good communication during selection process. Automated email explained everything I needed to know.

A pleasure as always. Everyone is competent, efficient and helpful. Always a pleasure and very easy and reliable company to work with. The web site is great with everything we need to know and pictures aplenty to help assess the property and all the views and location that are important to us.

Agents were very responsive and polite

Always great. Always very positive, professional, friendly and responsive.

Great job! We had a great experience with OTW in Maine. The property was very clean and neat. It was small and rustic - exactly as advertised. There were no surprises and it seems to me like On The Water in Maine prides themselves on having high standards for their properties. They also made the transaction process extremely smooth. Very professional operation. On the Water in Maine is a very honest and customer oriented company. They want to make sure that their guests and property owners are well served. I contrast this with services like VRBO where they consider themselves "a platform" for connecting renters and owners. If there was any problem at all, I know OTW in Maine would have had someone available by phone to help. With VRBO you are totally on your own. I know first hand.

On the Water in Maine makes booking a breeze. Upon arrival we received information about check in and honestly it was so easy, the binder with information listed in it was a great resource. On the Water in Maine made everything from check in to check out very easy. On the Water in Maine made everything very easy, when calling or emailing with a question someone always responded quickly or answered the phone!

This was our second year at the Beachcomber house and we loved every minute of our stay. The house is very cozy and comfortable. The new furniture was a nice surprise as well as the air conditioning. We love this house and location. We have traveled to Maine for 20 years and we rented hotel rooms, condos and other houses and this by far is our favorite location.

Working with On the Water in Maine has been a pleasure. It's fast and easy on line. We had one issue while we were at the house which was quickly resolved by the staff, which is helpful and friendly.

We stayed at Northern Lights for the second year. We loved it just as much as we did our first year. Our favorite feature is that we can walk out the back door, onto the dock and jump into the water. The lake is clear and sparkling. There's a raft about 25-30 yards out we can swim to and play off. The setting is gorgeous. Additionally, this is the most well equipped property we have ever visited and we have been renting places in Maine for 30 years.

GREAT!!!

The location of this property is FANTASTIC if you are looking to "get away" and just slow down. Beautiful cottage with everything you could use.

Always a pleasure working with the On the Water staff, no issues!

Another great stay, one of our favorite properties

Excellent!

Ive used On the Water in Maine for several rentals over the years and keep coming back. The agency is very professional, has great properties and quickly responds to any questions, etc. Thats why we keep using them!

We had a fantastic stay at Blue Heron cottage. The location was idyllic with spectacular water views from the dock and easy drive to Rockland and other area attractions. The cottage was very comfortable and we felt like it was our home for the week.

Outstanding support - came to fix an issue with the fridge immediately.!

Your team is awesome! As I stated above Paige was a great help and so friendly. Jack came to our rescue with a bedroom door key because the door became inadvertently locked. He was super nice. Meg helped with all of that as well, and couldn't have been nicer. Fantastic team. Each and everyone of you. Everyone was kind and accommodating. Paige was especially helpful and provided tips on local restaurants and things to do.

Meg was awesome to work with! Everything was great---easy to work with on the booking side and very prompt response to our cable issue and the cleanliness issues in the downstairs bath.

Great team! Another wonderful vacation stay at Candy's Cove. We appreciated the excellent service when there was a problem with the front door. Thank you.

As I said earlier, it became very apparent that Tiffany has the customers satisfaction as a top priority. She went out of her way to bring a cooler and ice to our house late on Saturday night when we discovered the refrigerator wasn't working. She then made sure that a replacement fridge was acquired and delivered the next day. It is expected that things break or go wrong with rental properties, but how the business responds to those problems is what makes the difference.

Friendly, helpful, fully informed, on every call or email.

I've rented with ON the Water in Maine for the past two years. It's been a pleasure dealing with them from day one. They are professional and responsive, and they take very good care of the Maitri House.

My family and I LOVE the Maitri House. It's spacious and comfortable and is situated on beautiful Megunticook Lake. The open floor plan and large deck make the house appear even roomier. And the brand new ping pong table provided endless hours of competitive fun.

Paige was friendly and responded immediately to our issue of the cable TV suddenly not working. The young man in the office (I'm sorry; I'm forgetting his name!) was friendly and accommodating as I inquired about reserving the upstairs unit of this building for next year. As a business owner, I like the professionalism, customer service, and attention to detail that On the Water brings to the table.

We met several of the team and everyone was so friendly and easy to talk to. Very easy to work with and nice options for Rentals throughout the area. We also enjoyed meeting the crew that cleaned mid-week...so friendly and nice!